Privacy Policy

Last Updated: January 14, 2026

1. Introduction

We are committed to protecting your data. This policy outlines how we handle personal information in alignment with SOC 2 Trust Services Criteria.

2. Data Collection & Use

We collect only the information necessary to provide our services, including:

  • Account Data: Email, name, and professional details. This information is only collected when users voluntarily submit requests or communication via our website forms.

  • Usage Data: IP addresses and interaction logs for security monitoring.

3. Data Protection

We maintain rigorous administrative, technical, and physical safeguards:

  • Encryption: All data is encrypted at rest and in transit.

  • Access Control: Access is restricted to authorized personnel via Multi-Factor Authentication (MFA).

  • Audit Logs: We maintain logs of all system access to detect and prevent unauthorized activity.

4. Third-Party Sharing

We do not sell your data. We only share data with “Sub-processors” (e.g., cloud providers) who maintain equivalent security certifications (SOC 2, ISO 27001).

5. Your Rights

You may request access to, correction of, or deletion of your personal data by contacting our Data Privacy Officer at [email protected].

Terms of Service

Last Updated: January 14, 2026

1. Acceptance of Terms

By using this website, you agree to these terms. If you are using this on behalf of an organization, you represent that you have the authority to bind that entity.

2. Security & Compliance

  • User Responsibility: You are responsible for maintaining the confidentiality of your credentials.

  • Prohibited Use: You may not attempt to circumvent our security protocols, perform unauthorized vulnerability scans, or reverse-engineer the service.

3. Service Availability

We strive for 99.9% uptime. Scheduled maintenance will be communicated in advance. We are not liable for outages caused by factors outside our reasonable control.

4. Confidentiality

Both parties agree to protect “Confidential Information” with the same degree of care used for their own proprietary information. This obligation survives the termination of service.

5. Limitation of Liability

To the maximum extent permitted by law, Hunter Online LLC d/b/a RemedyOne shall not be liable for any indirect, incidental, or consequential damages resulting from the use of the service.